Online Payment

To make a payment online, please click on the bank that you use. Sign in to your online banking site and add Debt Control Agency as a payee. Process your payment in the same manner as you would with any other account that you pay online. Be sure to include your unique file number in your payment. Your unique file number can be found on the letter you received from us. It may also appear on your personal credit report. It begins with two letters, followed by six digits - For example: DB012345. Once your payment has been completed, simply copy / paste your payment and e-mail this copy to customercare@debtcontrolagency.com, with the subject line reading "attention Payment Office (noting your DB number beside Payment Office) If you require further information, please call one of our representatives at 1-866-307-5322